Privacy Policy — ION INDIA LIMITED

Last updated: August 2026

Information we collect

We collect information you choose to give us directly. When you use the enquiry form on our contact page, we receive your name, phone number, email address, the product or service you are interested in, and your message. If you contact us by email or phone, we receive the details you share with us in that correspondence.

Like most websites, our web server automatically records standard technical logs when you visit — such as your IP address, browser type, the pages you request, and the date and time of your visit. We use these logs only for security and to keep the site running reliably.

How we use your information

To respond to your enquiries and provide the information or quotations you request
To supply and support our products and services
To improve our website, products, and customer service
To comply with legal and regulatory obligations

We do not use your information for automated marketing without your consent.

Cookies and analytics

This website does not set its own tracking or advertising cookies, and it does not currently run any analytics or advertising scripts. Some page assets (such as our icon font) are served from a third-party content delivery network, which receives standard technical request data when those files load. If we introduce analytics in the future, we will update this policy accordingly.

Sharing your information

We do not sell or rent your personal information. We share it only in these limited circumstances:

Service providers — our website enquiry form is processed by a third-party form service that delivers your submission to our team by email, and our website is operated on third-party hosting infrastructure. These providers process data only to provide their service to us.
Our group e-commerce platform — product purchases are made on draqua.online, which is operated by ION INDIA LIMITED and has its own privacy policy governing orders placed there.
Legal requirements — where disclosure is required by law, regulation, or a valid request from a public authority.

Data security

This website is served over HTTPS, and we take reasonable technical and organisational measures to protect the personal information we hold. Access to enquiry details is limited to staff who need it to respond to you. No method of transmission or storage is completely secure, but we work to protect your information appropriately.

Your rights

Subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. To exercise any of these rights, write to us at info@ionindia.co.in and we will respond within a reasonable time.

Third-party links

This website contains links to external websites, including draqua.online and social media platforms. We are not responsible for the content or privacy practices of external sites, and we encourage you to review their privacy policies when you visit them.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of the website after changes are posted means you accept the updated policy.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, contact us at:

ION INDIA LIMITED
Sy No.754/1, Poonapalli Village, Hosur Taluk,
Old Anekal-Hosur Rd, Hosur, Tamil Nadu 635114, India
Email: info@ionindia.co.in
Phone: +91-8550838383